Last Updated : September 11th 2023 

Introduction- 
This privacy statement governs the management of individuals' personal data in the following scenarios: when individuals visit our website, utilize our mobile application, or interact with our services, which encompass various aspects such as recruitment, selection, mediation, temporary staffing, secondment, payroll management, personal development, career guidance, coaching, planning, personnel administration, and salary administration, all of which are further detailed in our Terms and Conditions. Furthermore, this statement encompasses the processing of personal data of individuals employed by companies with which we have established or potential business affiliations.

Zyoin Group and its affiliated companies prioritize the protection of your privacy and personal data. We take on the responsibility of processing all entrusted personal data in strict adherence to applicable data protection laws.

This policy outlines the categories of personal data we gather, the purposes for which we utilize this information, our data processing and security measures, the retention duration, recipients and transfers of such data. 

Additionally, we provide information on how to contact us concerning our privacy procedures and the process for exercising your rights. Our privacy practices adhere to local laws and regulations as a general principle.

This policy applies to:
•	Individuals who visit our websites.
•	Candidates who receive our career services and candidates in our network.
•	Individuals seeking to establish business affiliations with Zyoin Group and other beneficiaries of our services.
•	Clients, individuals or entities who actively engage or express a willingness to engage with the candidate sourced from the talent pool offered by Zyoin Group.
•	Candidate or individuals whom we actively source and place on assignments with our clients or individuals for whom we deliver services.
•	Third parties associated with us, where applicable.
•	Individuals representing our business partners, associates, or vendors.

WHAT WE COLLECT-

We may collect the following information:
•	Full name and job title.
•	Contact information, including email address.
•	Company information such as company name, address including postcode, number of employees, website address.
•	Other information relevant to client surveys and/or offers.
•	CV/resumes and additional recruitment information.
•	Photographs and video footage.
•	Time and attendance records.
•	Financial and salary information.
•	Performance-related information.
•	Family and dependent information.
•	Information related to identification/access control cards.
•	Information related to your usage of Zyoin Group devices, software and access to Zyoin Group's network.

Special categories of data, such as:
•	Health-related information, encompassing but not limited to injuries, exposure incidents, incident reports, disabilities, sickness records, absences, and maternity leave data, as mandated by applicable laws.
•	Data disclosing your ethnic origin in accordance with legal requirements.

We may collect this personal information from you when you:
•	Submit an enquiry.
•	Sign up for an event.
•	Sign up for our newsletters.
•	Purchase any of our services.
•	Get hired through us.

We gather data about you as you interact with our websites. Furthermore, we collect information when you voluntarily provide it to us. This encompasses:

From all the visitors on our website-

While using the Service, whether in the capacity of a Client, Freelancer, or Agency, we may necessitate or otherwise gather information that uniquely identifies you as an individual and enables us to establish contact or verify your identity (referred to as "Personal Information"). Instances of Personal Information encompass your name, email address, company address, billing address, and phone number.

When using the Service for payment transactions, we may additionally gather specific payment details, including credit card information or other financial account data and billing addresses.

You are not legally obligated to furnish us with any information as a matter of statute. However, it is possible that you have a contractual obligation to provide such information. Failure to provide certain information may result in our inability to deliver our services to you. If you have inquiries concerning the mandatory nature of information provision and the implications of not disclosing such data, please do not hesitate to contact us using the contact details provided below.

We may gather Personal Information, such as your date of birth or taxpayer identification number, for the purpose of validating your identity or as necessitated by legal requirements, such as the completion of tax filings. To substantiate this information, we may seek relevant documents, such as a photocopy of your government-issued identification, a photograph, or a billing statement.

The Service is designed for a general audience and is intended for individuals aged 18 and above. We do not intentionally gather Personal Information from individuals under the age of 18. If we become aware that a person under 18 has supplied us with Personal Information, we will make reasonable efforts to remove such data from our records. If you are the legal parent or guardian of a minor under 18 and suspect that Zyoin Group has collected Personal Information from your child, please contact us using the email address provided below.

Third parties may provide us with information regarding you. Should we amalgamate this information with data collected about you via the Service, we will continue to handle this combined information in accordance with the provisions outlined in this Privacy Policy.

From Client-

This includes your job description, precise service requisites, details about your company or the entity you represent, skill prerequisites from the candidate, industry-specific conditions, and any necessary information pertaining to permits or licenses.

We may gather information concerning your business, affiliates, and individuals such as appointed directors, managers, staff, and authorized employees who act as representatives of your company. This information is collected and retained solely for the purpose of communication with your designated representative on your behalf.

We may gather information or data obtained during the interview process or feedback provided by you, with the aim of analyzing this information to enhance our service efficiency.

The manner in which we collect and retain your information also relies on your choices and usage of our services.
Any information obtained from third parties or the candidate during your engagement with us may be retained by us, and its utilization will adhere to the guidelines outlined in this policy. Additionally, we may enhance the information gathered from you, such as your email address, with supplementary data concerning you and your company. This additional data may be sourced from publicly available databases or third-party services that offer information about individuals and businesses, encompassing details like an individual's name, job title, business contact information, and company particulars.

Any correspondence you share with us or information provided by the candidate that pertains to you, your job, work, or engagement assigned to the candidate.

We may also gather and preserve automatically generated data through your utilization of our platform or website.

For Candidates

When you express an interest in career opportunities with us, we may collect and retain the following information from your resume: job experience, country of residence, affiliated company, industry, language proficiencies, and other work-related skills. 

Additionally, we may collect details such as your national identifier or other government-issued identification numbers (e.g., PAN, Aadhaar number, Passport, or any other photo ID or address proof), date of birth, gender, citizenship, and work authorization status.

Why Do We Need The Data?

Zyoin Group processes your personal data only for the purposes specified below:

To effectively oversee and uphold the contractual relationship between Zyoin Group and our clients and suppliers, this administration and management are imperative for the contractual obligations between Zyoin Group and the respective client or supplier to be fulfilled.

To furnish you with our Services, which encompass activities like matching you with potential clients, arranging interviews, and conducting assessments, we may handle your personal data. As an illustration, we may utilize your personal data to propose suitable job positions aligned with your profile, empower our consultants to offer customized job opportunities and career guidance, explore options for skill enhancement, promote inclusivity, recommend additional training as needed, and introduce you to prospective hiring managers. The processing of your data and the deployment of automated systems are imperative to deliver the matching services, thereby rooted in the exigency of (pre-) contractual obligations.

We engage in training and updating our systems for statistical purposes. Some of our systems rely on machine learning technology, and to ensure their dependable performance, they require ongoing training and updates derived from existing data. Additionally, we may process personal data anonymously, aggregated for statistical analysis, guided by our legitimate interest in refining and enhancing our systems. We have taken proactive measures to minimize privacy implications, including de-identifying data and providing a straightforward opt-out option within your choices.

We engage in dispute management and litigation processes to safeguard the legitimate interests of Zyoin Group. These interests encompass the protection of company assets, the safeguarding of legal interests, and the proficient management of legal claims, disputes, and grievances.

To assess your suitability for placements, we may perform various checks, including criminal record checks, credit assessments, and verification to determine if you are a politically exposed person or subject to sanctions as stipulated by relevant laws and regulations.

We process data to ensure compliance with labour, tax, and social security laws and other legal and regulatory requirements for equal opportunity and workplace diversity. This processing is essential to meet our obligations under employment and social security laws.

We organize events as part of our legitimate interest in fostering strong relationships with our community of candidates and promoting our services by extending invitations to you.

We process data to protect and secure our assets, facilities, information systems, and personnel as part of our legitimate interests at Zyoin Group, encompassing security and contingency planning.

We engage in data processing for the purpose of conducting corporate transactions, including mergers, acquisitions, and divestitures. This is essential to pursue Zyoin Group's legitimate interests, which involve advancing its business through corporate activities.

We conduct data processing for general HR management and administrative purposes, encompassing workforce management. This processing is essential to fulfil the contractual obligations of temporary workers' employment contracts and to comply with legal obligations related to employment and social security.

We process data for compensation, payroll, and expense reimbursement purposes, including reporting and billing to clients. This processing is indispensable to meet the contractual obligations of temporary workers' employment contracts and to adhere to legal obligations related to employment, social security, and taxation.

We handle data for insurance, pension, and other benefits administration. This processing is crucial to fulfil the contractual obligations within temporary worker employment contracts and to comply with legal obligations in employment and social security.

We conduct data processing for health and safety management, which is essential for fulfilling the obligations within temporary worker employment contracts and complying with legal obligations related to employment and social security. In cases not covered by the abovementioned grounds, this processing is necessary to pursue Zyoin Group's legitimate interests. These interests encompass safeguarding the well-being of its employees, protecting company assets, preserving legal interests, effectively managing legal claims and disputes, or ensuring the vital interests of data subjects are covered.

We process data to ensure compliance with labour, tax, and social security laws and other legal and regulatory requirements for equal opportunity and workplace diversity. This processing is essential to meet our obligations under employment laws and comply with our legal responsibilities outlined in labour, tax, social security, and other applicable laws and regulations.

We process data for IT support, a crucial requirement for fulfilling the contractual obligations within temporary worker employment agreements.

We engage in data processing to prevent, detect, and investigate fraud and other criminal activities and adhere to sanctions regimes, which include identifying politically exposed persons and specially designated nationals and screening against sanctions lists. This processing is essential to serve Zyoin Group's legitimate interests, which involve safeguarding company assets, protecting legal interests, and effectively managing legal claims and disputes. Additionally, it is necessary to comply with our legal obligations, especially when authorities or administrations request information about a temporary worker.

How We Process and Protect Personal Information-

We conduct data processing, including automated methods, for the abovementioned purposes within a specified timeframe aligned with our internal data retention policy. This policy ensures that personal data is retained only for the necessary duration and not beyond. We uphold administrative, technical, and physical safeguards to safeguard the personal data you furnish. These measures are specifically designed to mitigate the risk of accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or usage of your personal data.

Whenever you access or interact with the Service, both we and our third-party service providers and content providers may automatically gather specific data from you. This data may encompass various details, including but not limited to the web browser and operating system you utilize, the URL or advertisement that directed you to the Service, the search queries you entered into a search engine that led you to the Service, specific sections of the Service you visited, the links you clicked, the pages or content you perused and the duration of such engagements, along with similar information and statistics regarding your interactions. These statistics include content response times, download errors, the duration of visits to particular pages, and other information typically exchanged when web browsers communicate with websites.

We gather feedback from users regarding their interactions with other users of our Service within the Zyoin Group. It's essential to be aware that any feedback you submit through the Service and feedback given about you will be accumulated in our system.

We will discontinue the retention of personal data when it becomes reasonable to conclude that the original purpose for collecting such data has been fulfilled and that retaining it serves no further legal or business requirements.

Whom we may share your Personal Data-

We refrain from disclosing the personal data we collect about you, except as outlined in this Privacy Policy or in separate notices issued in conjunction with specific activities. Personal data may be shared with our vendors who carry out services on our behalf in accordance with our instructions, under individual contractual agreements. We only grant these vendors authorization to utilize or divulge the information if it is essential for providing services on our behalf or to adhere to legal obligations.

We may disclose information to law enforcement authorities or other government officials in response to a lawful request for disclosure.

We may disclose information when we deem it necessary or suitable to prevent physical harm or financial loss or when connected to an inquiry into suspected or confirmed fraudulent or unlawful actions.

We retain the prerogative to transfer the personal data we possess about you if we opt to sell or transfer the entirety or a segment of our business or assets, which could occur in scenarios such as reorganization, dissolution, or liquidation. Periodically, we may contemplate corporate transactions such as mergers, acquisitions, reorganizations, asset sales, or analogous processes. During such occurrences, we may facilitate the transfer or access to information to facilitate the evaluation and execution of the transaction. In the event of a purchase or sale of any business or assets, personal data may be conveyed to third parties participating in the transaction.

We transfer personal data among our group companies, data centres, and clients in alignment with the previously delineated purposes. Your personal data may be stored within databases in India, supervised by our administrative personnel located in India and can be accessed electronically.

Terms of Use-

The use of this website is subject to the following terms of use:

The information presented on this website is intended for your general knowledge and use. Please be aware that it may be modified without prior notice.

Neither we nor any third parties offer any assurances or warranties regarding the precision, timeliness, performance, comprehensiveness, or appropriateness of the information and materials accessible on this website for any specific purpose. You recognize that such information and materials may contain inaccuracies or mistakes, and we explicitly disclaim any responsibility for such inaccuracies or errors to the utmost extent permitted by law.

Your use of any information or materials provided on this website is solely at your own risk, and we shall not be held accountable. Ensuring that any products, services, or information accessible through this website fulfils your particular needs is your responsibility.

This website encompasses material that is either owned by us or licensed to us. This material covers other things than the design, arrangement, aesthetics, user interface, and graphics. Reproduction of this material is strictly forbidden.

Unauthorized use of this website may result in a claim for damages and/or constitute a criminal offence.
Occasionally, this website may feature links to third-party websites or other external sites. These links are provided for your convenience to offer additional information. Please note that the inclusion of any link or application does not indicate our endorsement of the respective website(s). We bear no responsibility for the content on these linked websites(s). These third-party website(s) or applications are owned and operated by third parties and/or their licensors. When you use these links and access third-party websites, you do so at your own risk, and you acknowledge that your usage of an application or third-party website accessed through our site is on an "as is" and "as available" basis, without any warranty from Zyoin Group for any specific purpose.

Confidential Information-

The term "Confidential Information" encompasses specific trade secrets, both spoken and written communications, including questionnaires, online assessments, and their outcomes, along with other undisclosed information we may reveal. This disclosure serves the purpose of conducting interviews with the candidate(s), their assessment, evaluation, appraisals, and the delivery of services. This information holds value to us and is handled with strict confidentiality.

Our organization retains full ownership and exclusive rights to Confidential Information, both now and in the future.

You commit to maintaining strict confidentiality with regard to Confidential Information and refrain from utilizing or disclosing said information for personal or commercial purposes to any individual, corporation, or entity, regardless of the circumstances.

The Client agrees not to seek, employ, or endeavour to employ the candidate through the utilization of Confidential information furnished by us, with the intention of securing financial gain and advantage while potentially causing harm or loss to our interests.

You commit to refraining from replicating documents, downloading data from our software or online tests, or extracting information from these documents or downloaded data.

You agree not to copy, adapt, or modify the Confidential Information, whether in its entirety or in part, at any time.

You commit to taking all reasonably necessary actions to uphold the strict confidentiality of the Confidential Information, preventing its disclosure, access, or use by any individual or entity. You further pledge not to engage with any employees, clients, agents, or affiliates, either directly or indirectly, in an attempt to acquire Confidential Information or gather information pertaining to your assessment and any related processes.

Changes to this Policy-

We last updated this policy as indicated above, and we advise you to review this notice for any updates periodically. The provisions within this policy may be modified without prior notification, and it remains your sole responsibility to monitor and be aware of any changes. Following any alterations or amendments to this policy, your ongoing utilisation of the website or platform will signify your acceptance of the revised terms without prejudice to your rights under applicable laws.

Contact Us:
If you have any questions about this Privacy Policy, you can contact us:
By email: hr@zyoin.com & legal@zyoin.com